bdg

bdg App support

Contact
+91 4129186074

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and has a strong signal. If you still don't receive the OTP, try clicking on send OTP again and wait for the specified time. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not from bonuses. You cannot withdraw bonus funds, making it a more straightforward way to redeem your earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the verification process to continue successfully. Your timely submission will ensure a smooth onboarding experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that can be completed in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for processing. This delay is a potential exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned from using the bonus funds can only be used within the game and cannot be withdrawn. In contrast, any winnings earned from playing with the bonus amount can be withdrawn. This means you can access your real-money wins from gaming with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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